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Refund and Returns Policy

Refund Policy for Xtreme HD IPTV

At Xtreme HD IPTV, we strive to provide exceptional service and customer satisfaction. However, we understand that there may be situations where a refund is necessary. Please take a moment to review our refund policy:

  1. Subscription Refunds:

    • If you experience technical issues that cannot be resolved within a reasonable time frame, you may be eligible for a refund. Please reach out to our customer support team with detailed information about the problem you are facing.
    • Refunds for subscription cancellations are only applicable if requested within 7 days of the initial purchase. After this period, no refunds will be issued.
  2. VOD Refunds:

    • Due to the nature of Video on Demand (VOD) content, we do not offer refunds for VOD purchases or rentals. Prior to making a VOD selection, we recommend reviewing the provided descriptions, trailers, and any available reviews to ensure it meets your preferences.
  3. Multiple Device Refunds:

    • If you encounter difficulties in using the service on the allowed number of devices as per your subscription plan, we will investigate the issue. If the problem cannot be resolved, a refund may be considered.

Please note the following important points:

  • Refunds will be provided using the same payment method used for the original purchase.
  • Processing time for refunds may vary depending on the payment provider and can take up to 7-14 business days.

For any refund requests or further assistance, please contact our customer support team. We are here to help you and ensure a satisfactory IPTV experience.

Please be aware that this refund policy is subject to change without prior notice. It is recommended to periodically review this policy to stay updated with any modifications.

Thank you for choosing Xtreme HD IPTV. We value your satisfaction and will make every effort to address any concerns or issues you may encounter.